Return Policy

Our Easy Return/ Exchange Policy

We want you to be happy with your purchase. We want you to be thrilled! However, for any reason, if your order doesn’t meet your needs or expectations, we offer an easy exchange. The buyer is responsible for all shipping costs and a 25% restocking fee.

Contact us by email at if you would like to return your item. We will not provide you with a return shipping label. You must ship to BurrFur 20 Fox Rd Waltham, MA 02451. Once the merchandise is received in our warehouse, we will expedite your refund under the terms above.